Frequently Asked Questions
Everything you need to know about furnishing your home with Account.
What is the standard shipping timeframe for furniture?
Most in-stock items are processed within 2-3 business days. Large furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery service.
Do you offer a warranty on your home products?
Yes, all Account furniture comes with a limited one-year warranty covering manufacturing defects in materials and workmanship under normal household use.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled condition to be eligible for a full refund.
Can I request fabric swatches before purchasing a sofa?
Absolutely. We offer complimentary fabric swatches for our entire upholstery collection to help you choose the perfect texture and color for your space.
Do you provide assembly services?
We offer professional assembly for an additional fee at checkout. For items marked 'White Glove Delivery,' assembly and packaging removal are included in the shipping cost.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm to help you budget for larger home investments.